Reference

Terms & Conditions That Protect Your Account

When you open an account with sbobet mobile, you enter into a clear agreement about how deposits, withdrawals, game play and account security work.

Account ownership & eligibilityPayment & withdrawal verificationLive tables, slots & sportsbook rulesData handling & account suspension

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Our Terms Cover All Account Activity

sbobet mobile Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your sbobet mobile account is yours alone — you're responsible for keeping your login details secure and for all activity that happens under it. Deposits via DANA, OVO, GoPay and QRIS are processed immediately; your funds appear in your lobby wallet in seconds. Withdrawals are verified

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to confirm your identity and that funds are going to the account holder on file — this step protects you from fraud. Game play across live baccarat, slots like Starlight Princess, and our sportsbook must follow the rules of each game type; bets are final once
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placed. Where local law permits, we operate under the terms published on this page. If you have questions about how a specific rule applies to your account, our support team is available via live chat, email and WhatsApp.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ABOUT TERMS

Contact Our Team on Policy Questions

HOW WE PROTECT YOU

Security, Data & Account Management

Data Handling

Your account details, payment history and game play data are encrypted and stored securely. We never share your information with third parties except where required by payment processors or local law.

Account Verification

When you request a withdrawal, we verify your identity using the details you provided at sign-up. This prevents unauthorized access and ensures payouts go only to you.

Cookies & Tracking

We use cookies to keep you logged in and to remember your game preferences. You can clear cookies at any time; this won't affect your account balance or history.

Account Suspension

If we detect unusual activity or a breach of these terms, we may lock your account pending review. We'll contact you immediately and explain the reason and how to appeal.

Data Retention

We keep your account records for as long as your account is active, plus five years after closure for regulatory compliance. You can request a data export or account deletion through support.

Updates to These Terms

If we change these terms, we notify you via email and display a banner in the lobby. Changes take effect 30 days later unless you close your account before then.

Frequently Asked About Our Terms

Go to the login page and tap 'Forgot Password.' We'll send a reset link to your email. Click it, create a new password, and log back in. If you don't receive the email, check your spam folder or contact support via live chat.

Yes — from your account settings, update your payment details. For security, we verify the new account matches your name on file. Withdraw to a different account and we'll ask for confirmation before processing the first payout.

Minimum withdrawal is typically Rp 50,000 and maximum is Rp 50,000,000 per request, depending on your account level. Check your account settings for exact limits. Amounts outside this range will be rejected at checkout.

After verification, withdrawals to DANA, OVO, GoPay and QRIS usually arrive within 5–15 minutes. Bank transfers may take 1–3 hours depending on your bank. We'll send you a confirmation email when funds leave our system.

Yes — go to account settings and select 'Close Account' or request a temporary pause. Closure is permanent after 30 days; pausing freezes play for a set period. Your balance remains safe and available when you return.

Contact our support team within 48 hours of the event with your account number and game ID. We'll review the game logs and either resolve the dispute or explain why the outcome is correct. Most disputes are answered within 24 hours.

Deposits via DANA, OVO, GoPay and QRIS are fee-free from your side; payment processors may charge the platform a small processing fee, which we absorb. Withdrawals are also free. Any other charge would be clearly stated before you confirm.

Terms & Conditions That Protect Your Account

Contact Our Team on Policy Questions

Security, Data & Account Management

Data Handling

Account Verification

Cookies & Tracking

Account Suspension

Data Retention

Updates to These Terms

Frequently Asked About Our Terms

01 What happens if I forget my password or login details?

02 Can I change the bank account or DANA, OVO or GoPay wallet I use for withdrawals?

03 What are the minimum and maximum withdrawal amounts?

04 How long does it take for a withdrawal to reach my DANA, OVO, GoPay or bank account?

05 Can I close or temporarily pause my account?

06 What if I dispute a bet or game outcome?

07 Are there any fees for deposits or withdrawals?

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